REF-MTH
How Every Engagement Is Structured
Before any session begins, we agree in writing what the programme covers: how many sessions, what categories of material will be addressed, what format the outputs will take, and what falls outside the scope. This written description is the basis of the engagement and is not changed without a new agreement.
Each on-site session follows the same reference and photography standard so the work produced across multiple sessions reads consistently. After each session, a brief note of what was covered is shared with the family.
At the close of the programme, all outputs are delivered to storage the family owns and a written delivery confirmation is issued. The engagement then closes, with no ongoing obligations on either side.
Written Scope First
Before any session
On-Site Work
At your household
Consistent Format
Every session
Written Delivery
At close of programme
Shelf Inventory Visit
A single on-site visit whose only product is an accurate written inventory. We open every box and folder you point at, record what is present by category and condition, photograph the current arrangement so it can be rebuilt exactly, and leave a written inventory with a gap list and a short note describing what a fuller engagement would involve.
Nothing is sorted, interpreted, valued or filed. Nobody outside the household is contacted. Many families find that the inventory alone changes what is possible — the pile becomes a list, and the list becomes something you can act on or hand to a professional.
WHAT IS INCLUDED
- Written inventory of all material reviewed
- Photographic record of the current arrangement
- Gap list of what appears to be absent
- Short written note on what a fuller programme would involve
SCOPE & TIMELINE
One household, up to 3 hours on site, plus 2 working days write-up. All outputs delivered within 5 working days of the visit.
Enquire About This VisitPROCESS STEPS
Written Scope Agreement
Scope document agreed before visit
On-Site Visit
Up to 3 hours, all material reviewed
Write-Up
Inventory and gap list produced
Delivery
Written inventory delivered within 5 working days
Stopping here after delivery is a sensible outcome and is treated as such.
Records & Objects Cataloguing Programme
A seven-week programme building a single catalogue of a household's papers and objects. Papers are grouped, referenced and indexed; objects are photographed on a neutral ground, measured, described plainly and given a provenance line recorded in the family's own words.
Cross-links tie each object to any documentation that mentions it. The programme also produces a storage condition checklist noting humidity, light and handling concerns for fragile material, drawn from published conservation guidance and offered as general information.
Description, photography, indexing and cataloguing only. No appraisal, no valuation for any regulated purpose, no advice on regulated matters.
WHAT IS INCLUDED
- Printed and digital catalogue, up to 180 entries
- Reference labels for physical items
- Provenance notes in the family's own words
- Cross-link index connecting objects to related documents
- Storage condition checklist from published guidance
SCOPE & TIMELINE
7 sessions of 2 hours, across 7 weeks. Up to 180 catalogue entries. Outputs delivered at close of programme.
Enquire About This Programme
PROCESS STEPS
Scope & Paper Categories
Sessions 1–2: paper records grouped and referenced
Object Photography
Sessions 3–5: objects photographed and described
Cross-Linking & Index
Session 6: index and cross-links built
Delivery & Review
Session 7: catalogue delivered and walked through
Vault Programme: Whole-Household Archive
A four-month programme for families whose material spans several homes and generations, where the aim is one arrangement that any family member could open and understand. Every container and drive is inventoried; active records are separated from archive; the digital set is scanned, referenced and indexed onto storage the family owns; the physical set is rebuilt and labelled to match.
Objects are catalogued alongside; and a full orientation document is written for a reader with no prior knowledge of the household. Three walkthrough sessions share the knowledge, and a written register lists every open point for a qualified professional.
WHAT IS INCLUDED
- Full household inventory and indexed digital archive
- Object catalogue with provenance notes
- Labelled physical set matching the digital index
- Orientation document for a reader with no prior knowledge
- Register of open points for qualified professionals
- Review calendar and three family walkthrough sessions
SCOPE & TIMELINE
Up to 18 sessions across 16 weeks. Covers multiple homes if required. Outputs delivered at close of programme with written confirmation.
Enquire About the Vault ProgrammePROCESS STEPS
Full Inventory
Weeks 1–3: all containers and drives inventoried
Active / Archive Separation
Weeks 4–6: records separated and labelled
Digital Scanning & Index
Weeks 7–11: scanning, indexing, file delivery
Object Catalogue
Weeks 12–14: photography, description, cross-links
Orientation & Walkthroughs
Weeks 15–16: document, 3 sessions, delivery
REF-MTX
Choosing the Right Programme
Not sure which programme suits your household? The table below shows what each covers. If you are uncertain, starting with SVC-01 is always reasonable — many families decide what comes next only after they have the inventory in hand.
| Feature | SVC-01 RM 590 |
SVC-02 RM 2,380 |
SVC-03 RM 4,550 |
|---|---|---|---|
| Best for… | Knowing what exists before deciding anything | One household with papers and objects to catalogue | Multi-property or multi-generation estates |
| Written inventory | |||
| Photographic record of arrangement | |||
| Object catalogue (photo + description + provenance) | — | ||
| Paper records indexed and referenced | — | ||
| Digital scanning to family-owned storage | — | — | |
| Orientation document for other family members | — | — | |
| Walkthrough sessions for family | — | — | 3 sessions |
| Register of open points for advisors | — | — |
REF-STD
Standards That Apply Across All Programmes
Written Scope Before Work Begins
Every programme starts with a written description of what will be done and what will be produced. This is agreed before any on-site session.
No Retention of Household Documents
Scanned files and catalogue data are delivered to the family's own storage. We hold nothing after the programme closes.
Consistent Reference Coding
Every item receives a unique code used consistently in the written record, on the physical label, and in the digital index.
Confidentiality Throughout
Household contents are not discussed with third parties. No information leaves the household without the family's explicit agreement.
Open File Formats
All outputs are in PDF, JPEG, CSV or XLSX. No proprietary software is required to read or search the catalogue.
Clear Referral to Qualified Professionals
When an enquiry falls outside our scope, we say so plainly and direct the family to the appropriate type of professional.
REF-PRC
Programme Fees
RM 590
per engagement
- One household, one visit
- Written inventory + gap list
- Delivered within 5 working days
- Travel within Kuching included
RM 2,380
per programme
- 7 sessions of 2 hours
- Up to 180 catalogue entries
- Printed and digital catalogue
- Travel within Kuching included
RM 4,550
per programme
- Up to 18 sessions, 16 weeks
- Full inventory, archive and catalogue
- Orientation document + walkthroughs
- Travel within Kuching included
Fees are quoted in Malaysian Ringgit and cover the programme as described. Additional scope, if needed, is discussed and quoted separately before any extra work proceeds.
REF-ENQ
Not Sure Where to Begin?
Write to us with a brief description of your household and what you are trying to sort out. We will suggest which programme fits and answer any questions before you decide.
Send an Enquiry